Help & FAQ
Find answers to the most common questions about MK Internet service.
Is there any installation fee for a new connection?
+
Yes, we charge a one-time installation fee for new broadband connections.
How long does installation take?
+
Usually installation is completed within 24-48 hours depending on location.
Do you provide corporate internet packages?
+
Yes, we provide customized corporate internet packages for businesses.
How can I contact customer support?
+
You can contact our hotline number or email support for any issue.
Do you provide real IP?
+
Yes, real IP is available with a small monthly charge.